Hey- my spark came in yesterday and I’ve been running some tests/getting to know the camera but there appears to be dirt under the glass cover on the sensor? It was like this right when I unboxed it and I can’t seem to get rid of it.
Appears with all lenses and isn’t effected by focus changes
-didn’t come off when cleaning the sensor
-isn’t visible when looking at the sensor
-does not appear to be dead pixels as the edges aren’t clean and they take up multiple neighbouring pixels
My camera is arriving next week, so I think I’m in the same batch as yours. I hope the sensor comes clean —it would be so disappointing to have to send it back just for a dust cleaning.
Wow… this is pretty bad. It looks like there’s a major issue with the factory assembly line. Camera and lens assembly lines are usually strictly managed in dust-free environments, but I was already pretty worried when I saw the test assembly demo video a while back. If recently received products are in that condition, it basically means the assembly line is still completely out of control. I’m worried, too.
I’m backer #102 or #103, and it’s being delayed due to certification issues in South Korea. According to them, it should be included in the late August shipment batch, so I’m just waiting for now.
Damn - looks like a serious issue in the production line - seems like dust between the sensor & cover glas. Strange it didn´t happen in the first batch. I hope it gets solved soon for all and hopefully won´t be a problem in the next batch - hope for a clean room when assembling the sensor cover glas to the sensor.
I am Backer #258. Unfortunately, as I feared, I am experiencing the same issue.
After thorough testing with different lenses, the camera sensor shows several spots in post-production that will not go away, even after using a certified cleaning kit. Naturally, these spots become most visible when pushing the contrast to extremes during editing.
Could you let me know what steps you are taking to resolve this issue? Has Pixboom responded to you yet?
