Spark Production Update — We're Still Here, Still Shipping

Then I would not have bought a Spark or rather Sparks, as mentioned several times our issue is currently not the technical side of the camera or comparing it to the other brands which we have also used extensively. Having said that I do sympathise with the folk that are having issues and would imagine Pixboom will sort this out quickly, especially the urgent need of having an HMI overlay which we missed big time in our line of run & gun work.

The KS pricing was always intended as the deepest discount we’d ever offer — essentially at cost, with no margin — specifically to honour those who believed in us earliest and were willing to commit funds for an extended period with no guarantees.

Whether someone is a backer, reseller, or distributor, nobody’s wait has been fun — and we genuinely respect everyone who has stuck with us through this journey.

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A $500 memory card as a “small gift” — bold move, we respect it! :grinning_face_with_smiling_eyes:

In all seriousness though, we’d love to do something meaningful for everyone who’s waited so patiently — but that particular proposal might just tip us into bankruptcy before the cameras even ship! :sweat_smile:

That said, the spirit behind it is completely valid. Let us put our heads together and see what we can come up with.

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Sure, delays and risks are expected with Kickstarter and camera development, but Pixboom’s mixed messaging is the real issue here. Continually missing your own announced delivery schedules over a year is disrespectful to backers. This isn’t just about waiting; it’s about a loss of confidence. Backers can no longer trust your timelines or plan ahead. Having to alter or abort our own plans four times due to your shifting dates means our own commissioners have now lost confidence in us.,

Of course it was a joke, but some gift would be adequate, you decide what and how.

Have you thought about renting an Ember to handle your commissioners? Also what is a commissioner? 

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Sure, yes we have used the Ember daily for several months, but have high hopes for the Spark and early tests seem a little sharper plus the advantages of 1600 IS0/ASA for better DOF with macro work over the 400 ISO with the Ember . Hence the frustration in not having a camera and the prime filming months season wise drifting by …

The series commissioners so the broadcasters that pay for it..

Heads up, backer #323 here, just got my confirmation today. No shipping yet.

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They have 1, and I’m pretty sure they were early backers on Kickstarter. 

309. Got my notification this morning! Stoked! 

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I mean I wouldn’t mind a chance at a 2nd memory card for a steep discount for the wait. Maybe even a bit lower than the previous Kickstarter price. I’d be happy to wait till Christmas for that :upside_down_face:

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Taking orders doesn’t mean they have stock.

my country importer has them for sale - but they can’t get for months. 

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I know you’re hard at work but you guys can prob remove the pop-up for free popcorn at the Cine Gear Expo.

Margins are nil at this point, so thank you guys for staying with a very challenging project. But regular, frequent communication should be easier than building a new high speed cam.

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My Spark showed up today but the smallrig cage is missing! Why??? 

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That sucks, not sure why this isn’t being included anymore. On a different note, is your sensor clear of dust behind the sensor glass?

I haven’t had the chance to properly check. Looks clean with my bare eyes but i’ll run a test against a white slate

Kickstarter or did you buy direct through the website?

Paid via wire transfer during the campaign. They always told me that I was treated as a backer. Credit card limit prevented me from purchasing through kickstarter…

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Hi, I’m Backer #237, and I’ve been eagerly waiting for an update for over a month now. The last update mentioned that certifications for shipping to Saudi Arabia will take about a month to complete, but I haven’t received any new information or a shipping email. Could you please provide an update on the shipping status?

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I’d definitely hit them up about the cage, then. It may have simply been an oversight. Hopefully they get you hooked up!

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