Hey,
Testing with my Pixboom today at my rental house. After recording and pulling media to download, the media will not mount. I can see the drive is recognized on my computer but the drive with files will not mount.
Any advice?
Are you plugging in with the included USB-C cableā¦ Just making sure its rated for data and not a power only USB-C..
Are you plugging in to the data port on the drive and not the power port?
Feel free to contact me directly if I can helpā¦
Hey,
Yes I am using a USB-C cable from a samsung SSD harddrive as well as the pixboom provided usb-c cable. I am powering the drive with the correct 5v 3a usb-c base. The 2 lights on the drive show yellowish green.
The drive shows up in ādisk utilityā but the volume will not mount.
Best
Gilles
Does the drive mount in your camera?
I am guess you have data on the drive and thus reformatting the Pro-card in the camera isnāt an option to try.
Have you tried having the drive in the camera and with the camera fully booted plugging into the usb port of the camera and using the camera itself as a reader. ( I actually have not tried to do this but I think it would work, No issues with at least trying.) I donāt have my camera near by otherwise I would try it myself.
Iām only testing today, so no important media on the card.
The card will mount in camera and it will record/playback in camera.
I tried reformatting the card in camera and in computer, but no luck.
I get this error when trying to mount the volume in disk utility : com.apple.DiskManagement.disenter error 53249.)
Just tried to connect via USBC side port, but nothing mounts.
Here was a reddit post on that error - https://www.reddit.com/r/mac/comments/103w80z/external_drive_not_mounting_error_53249/
Basically they were saying run Disk Utility on macOS and do a repair to the drive.
My two Pro-cards have not presented with this errorā¦ However I could easily see this getting missed on some of the new ones leaving the warehouse. Let me Txt someone else and see if they can get a full answer ā¦ But my money is on doing a disk repair if Mac is seeing it but just not mounting it.
What OS version are you on? Somebody on an old version had this issue and it was fixed by updating.
SSD Mounting Issue on Mac
1 Like
Interesting.. both my machines are on Tahoe and I havenāt had an issue. ā¦ Good to know it could be related to OS tho.
1 Like
Could be it wasnāt the OS then, but maybe some random permission reset when they updated that allowed it to mount.
1 Like
ahhh this could definitely be it; I am still on Sonoma. Iāll update and try again hopefully tomorrow. Thank you, I missed this thread before I posted. Hope its the solution.
1 Like
I randomly hat the mag not connect even on Tahoe 26.5.2.
so i formatted the drive on a PC with the specs i got from support:
Initialize the Disk:
If prompted to initialize, choose GPT (GUID Partition Table) and click OK.
Create New Volume: Right-click the unallocated space on the SSD and select New Simple Volume. Click Next until you reach the āFormat Partitionā screen.
Apply Cinema Specs (Crucial): On the format screen, precisely select the following settings:
File system: exFAT Allocation unit size: 16384 KB (or 16 MB depending on your Windows version) Volume label: leave it default Complete: Check āPerform a quick format,ā click Next, and then Finish.
Since i did this, it seems the drive is recognized every time i connect it to my mac.
1 Like