Software Progress, Accessories, and Final Pilot Production Validation

Dear Pixboomers,

Thank you, as always, for your patience, your attention, and your support.

This week, I want to share a clear update on two areas many of you are closely following:

  • Software, firmware, and accessory progress
  • The current status of our second pilot production run

We know many of you are watching production readiness and shipping timing very carefully, so we want to continue communicating as clearly and transparently as possible — including both the progress we’re making and the issues we are still working to fully validate before entering final mass production.

  

Software, Firmware, and Accessory Progress

Lens Adapter Compatibility

We’ve made significant progress in compatibility for the PL / EF / E mount adapters. At this point, most mainstream lenses on the market can be supported, including electronic communication and drive control.

This has been an important area of development, and we’re encouraged by the improvement we’re seeing.

 

In-Camera Firmware

12-bit Mode

Our most important firmware update is that 12-bit mode is now actively in development, and its priority has been raised to the highest level. At this stage, we expect 12-bit to become the first major OTA update after units begin shipping.

To set expectations clearly:

  • 12-bit mode will run at approximately half the frame rate of 10-bit mode
  • In return, it is expected to deliver better dynamic range and improved noise performance

We know this is a feature many of you care deeply about, so we want to be clear that it is planned as a post-delivery firmware update, rather than part of the initial crowdfunding delivery build.  

New UI

We have also completed the first design draft of our new in-camera UI. The new interface is more modern, clean, and intuitive, and is designed to improve overall usability.

Our current plan is to introduce the new UI in a later firmware release, after the 12-bit update.

Important note: The firmware features mentioned above will not be included in the initial crowdfunding delivery build. They are planned for future firmware updates. 

 

Pixboom Cine (PC Software)

We’ve continued making substantial progress on Pixboom Cine, with improvements focused on both usability and performance.

User Experience Improvements

Recent updates include:

  • multi-level zoom
  • drag-to-pan navigation
  • more flexible keyboard shortcuts
  • a refreshed UI style
  • Performance Improvements

We’ve also improved playback and rendering speed by introducing a new playback engine, helping accelerate image processing and rendering.  

The software now supports fixed-frame-rate playback from 24 FPS up to 120 FPS.  

Expanded Export Formats

Export support is also no longer limited to DNG Sequence only.

On PC, files can now be exported in:

  • H.264 (MP4)
  • H.265 (MP4)
  • ProRes 422 HQ (MOV)

 

Accessories: SmallRig Cage

The SmallRig cage is now in production.

Based on user feedback, we made another round of refinements to the final cage design to further improve security and reliability. We also added protective rubber pads around the mounting points to help prevent scratches to the camera body during installation.

 

Since Spark bodies come in both silver and black, we also paid attention to making sure the complete setup feels visually cohesive and polished.

Please see the image below for the latest cage preview.

 

Second Pilot Production Run: Final Validation Status

Now to the part many of you are most concerned about: the current status of our second pilot production run.

We are now at what is effectively the final major validation stage before mass production: aging and stress testing.

This second pilot run included 20 units in total.

In our latest internal aging test, the cameras were tested under full-load operating conditions:

  • maximum frame rate
  • 45°C ambient temperature
  • continuous recording for approximately 1.5 hours

During this round of testing, a small number of units — 4 to 5 out of the 20 tested — experienced system shutdowns.

We want to explain clearly why we are taking this seriously.

Our standard for every Spark unit is simple: it must be able to perform reliably even under demanding shooting conditions. We do not want to move into final mass production until we are confident that the product can meet that standard consistently.

In this pilot run, we pushed the cameras through nearly two hours of continuous recording in a 45°C lab environment, which goes beyond what most users will encounter in normal filming scenarios. During that test, some units triggered thermal protection shutdown.

At the same time, we know some of our users work in genuinely harsh environments — including industrial settings, high-heat locations, and specialized production scenarios. Because of that, we believe it is the right decision to take one more step before entering final production.

Next week, we will send the units that have already shown shutdown issues to a third-party testing facility for deeper, targeted testing and analysis.

This is very close to the end of the production validation process, and the goal is straightforward: to make sure we fully understand the issue before scaling up into final mass production.

Once we receive those results, we will share them with the community as quickly as possible. Our next shipping update will also be based on what we learn from that external testing, and we expect to share the next verified results with you next week.

 

Why We’re Sharing This So Directly

We know this may not be the most exciting update to read.

But from the beginning, we made a commitment to communicate in a way that is transparent, direct, and grounded in reality. That means sharing progress when we have it, and also sharing challenges when they appear.

We would rather show you the real state of the product before shipment — including the difficult parts — than present a smoother story that does not fully reflect reality.

That may not always be the easiest way to communicate, but we believe it is the most respectful way.

 

A Practical Note on Timing

For those of you who are still hoping for April delivery, we want to be careful and honest here: while we are continuing to push forward as quickly as we can, it would be wise not to plan critical shoots around Spark arrival until this final validation step is complete and we are able to provide a firmer shipping update.

We know that is not ideal. But at this stage, it is more responsible for us to help you plan conservatively than to offer certainty we cannot yet guarantee.

Thank you again for your patience, your scrutiny, and your continued support.  

 

Best regards,
Jing and the Pixboom Team  🧡

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Thank you for a comprehensive status report! This all sounds very positive and encouraging. Although I know we’d all like to get our Sparks yesterday, it’s reassuring to hear the care and attention that you are giving to the details. I’d much rather wait a while extra upfront than receive an incomplete or poorly executed product. 

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Thanks for the honest update. 

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When you say “PC software,” is this Windows or Mac software (or both)? “PC” generally refers to Windows based machines, so I hope there is Mac support since that’s what most filmmakers will be working with.

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Yeah - nobody uses PC in the film. industry (at least in the US). Without a MAC software the camera would be close to useless. 

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Thank you for the detailed update. Like many of us, I too am excited for the delivery of my Spark. I do however not want a turkey of a camera that is forever having to be sent off to be fixed. I’m excited seeing the true care and patience taken in having the production cameras prepared. 

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Thanks for the great update. I’m most excited about the part regarding progress in hardware development. I’m really pleased to see your commitment to 12-bit mode. Do you have any idea when we might see an update introducing it, and when the update with the new UI will be released?

I’m also very interested in the ProRes issue—is there any progress regarding the ability to record directly in ProRes, and when might that be implemented?

It’s great that the software can render to other formats. It would be nice if it could be automated so that whenever a new file appears in a folder, it automatically re-renders it. Or at least if we could achieve that effect using a script :victory_hand:

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Continous recording for 1.5 hours at maximum frame rate in an area with 45°C?
My Sony A7S3, while stopping recording after 35min in 20°C: “What kind of sorcery is this?!”

But saying 4-5 out of 20 tested cameras experienced a shutdown ist a small number? I mean, it’s nearly every 4th camera with that “issue”. Anyway, thanks for this upgrade. :slight_smile:

How will the package be delivered? I’m on a business trip in April, so it could be, that I’m not at home, when the spark arrives. Will it be allowed to send it to another address, where another person lives (eg parents, partner, etc)?

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Appreciate the transparency here, especially around the testing. Definitely better to catch these issues now than ship something unreliable.

That said, the note about not planning critical shoots around April delivery was pretty telling. I think a lot of us were still holding onto that window, so it’s a bit tough to reset expectations again.

We’re now a couple months past the original January timeline, and I know for me (and probably others) it’s getting harder to plan without a clearer sense of when this will realistically land.

Totally understand delays happen with hardware, but once the third-party testing wraps up it would be really helpful to know if we’re looking at weeks vs months. Even a conservative estimate would go a long way.

Still excited for the camera and rooting for you guys to stick the landing.

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Thank you Jing for the updates. 

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Fantastic update for sure hoping there is Mac version of the software as opposed to just PC

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Doesn’t the update simply tell us that there will be no delivery in April either? Or am I mistaken?

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Dear Pixboom,

This is the kind of incredible update that helps those of us who want to stay connected and involved in the process. Knowing that you are having difficulties in some areas but successes in others makes us feel like we are part of the journey.

And to be clear, according to your update, you have had far more successes than setbacks, so take a moment to celebrate your amazing team for not just pushing unfinished hardware over the line, but truly trying to make something special for each of us.

Thank you for listening to our requests for better updates.

A few follow-up questions and thoughts:

Thank you — I’m looking forward to those updates for 12-bit and the new UI :slight_smile:

Is the Pixboom Cine only going to support Windows, or will it support Mac as well? I would say 90% of U.S. operators use Mac.

Will the software support true 24 fps cinema playback, or 23.98, which is the more common frame rate? Both would be nice.

Thank you for multi-format export support. However, is there any possibility of ProRes RAW in the future?

Thank you for having SmallRig make both color cages :slight_smile:

Stress testing: I love to see that you are putting some serious stress testing into the mix. However, coming from a cinema background, while 2 hours at that temperature might seem impressive to a Sony A7 user, I would love to see you match the thermal performance of a modern RED or ARRI. I have used my cameras in 45°C temperatures in the desert under full sun for hours on end and never once had one overheat.

Also, please add cold-temperature evaluation. While it is tough on lenses, temperatures can regularly be below -9°C here in New York City in the winter, and I once did a 12-hour shoot in those conditions. For a cinema-grade camera, the last thing I want to worry about on set is the camera shutting off because of thermal performance.

Thanks again for a wonderful update. While it might not include a tracking number for our cameras, we understand that you are doing the very best you can to make it happen and deliver the best product possible.

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funny considering EVERY camera manufacturer releases their proprietary software on the windows platform first before anything. The reason camera media is FAT or EXFAT formated is the majority of the world if running some form of windows or DOS not OSX. the people who have tested the camera and used the software have managed to work with it on PC without any issues. I’ll never understand this myopic world view. 

I’m pretty certain it’s PC as in windows because the phatom high speed camera software is also PC. that camera has been around for ages and is still the standard for high speed cameras and high speed cinematography. No one has had an issue with it and the phantom is on huge films, TV and commercials. I’ve never heard any professional complain about the software being on a PC. so I’m certain this start up camera will be be just fine 

100% false - I’ve never used a PC with the Phantom in all the years that I shot with it (Flex 4K, Miro and Veo4K).  You can work 100% with MacOS without any issues. 

I’d love to see a US based DIT that runs Windows. I don’t think I’ve seen that yet… 

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missing the forest for the trees again. Electronics are manufactured for the World, which is bigger than the US. This is a Chinese company. Most camera companies are NOT American hence even RED is owned by a Japanese company. if you think a business should be worried about a smaller market before the global market, might be time to give it a wobble 

You realize the rest of the world has access to Macs as well, right? This isn’t an “American” thing. It’s a film industry thing, which is more often standardized around MacOS than Windows. I don’t think I’ve worked with a single Windows based DIT in the last decade.

I occasionally have a client that wants their drives formatted in ExFAT, but most ask for Mac formatted. Pretty much every filmmaker I know has a Mac for their work and no access to a PC, so not having Mac software would be a massive oversight.

I don’t mean for this to be a Mac vs. PC thing and I’m not making any statement about one being better than the other. I’m just pointing out what’s more common in filmmaking.

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100% agreed with that.  Also not saying we don’t need a windows version of the software.  But without a Mac version, it would drastically complicate usability in the US market. 

PS: to use Vision Research cameras as the example here is laughable.  They are infamously stuck in the past and focus on industrial and military cameras. 

Should we also go back to RAM based cameras and skip writing directly to an SSD because that was the standard a decade ago?   Sorry, buddy - the logic does not hold up here!