Hi there,
Thanks for testing the footage and for your great questions! Here are the answers regarding your concerns:
-
Regarding the FPN (Fixed Pattern Noise):
The clips currently in the Gallery are completely raw, unprocessed data. We released them this way intentionally to demonstrate the sensor’s native performance without any “makeup.” However, for the official shipping version, we will definitely implement FPN calibration and removal processes to address this, so the final image quality will be much cleaner than the raw samples you see now. -
Regarding US Support:
We are planning to establish a US-based repair center in Los Angeles in Q1 2026. We will announce the specific contact person and detailed support information closer to that date to ensure our US customers are well taken care of. -
Regarding Pre-record:
Great news—Pre-record is already implemented! We currently support a 2.5s pre-record . You can read more about this feature and our progress in our latest update post here:
https://community.pixboom.com/t/ks-update-1-sprinting-towards-mass-production-quieter-tougher-and-a-few-surprises/512
Hope this helps! Let us know if you have any other questions.