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FAQs
156

Would like to know this as well. 

157

The height from the optical center of the sensor to the bottom of the camera is 54mm. As a side note, the optical center of the sensor is also the mechanical center of the body. Hope that helps😄

2 Likes
158

In the early versions, the HDMI output had some latency, but this won’t be an issue in the final version.

1 Like
159

Thanks for the reply! I’ll make sure I take advantage of the holiday sales and grab myself some accessories.

162

I just downloaded two clips and graded them in Davinci. Is the fixed pattern noise something that you just can’t avoid with this camera? The Ember has the same problem.

Will there be any sort of support available that U.S. customers can access during normal M-F business hours?

Before I would purchase this camera pre-record is a MUST. I see this question has been asked several times. I would just suggest you copy what Freefly did with the Ember. Unless there is a RAM buffer in this camera. No, right? If it doesn’t matter then giving the user a selectable amount of time to hit the trigger button would be great.

163

Will there be a way to edit the clips directly in the camera to save storage space? This feature would be very helpful for nature videos.

164

Hi there,

Thanks for testing the footage and for your great questions! Here are the answers regarding your concerns:

  1. Regarding the FPN (Fixed Pattern Noise):
    The clips currently in the Gallery are completely raw, unprocessed data. We released them this way intentionally to demonstrate the sensor’s native performance without any “makeup.” However, for the official shipping version, we will definitely implement FPN calibration and removal processes to address this, so the final image quality will be much cleaner than the raw samples you see now.

  2. Regarding US Support:
    We are planning to establish a US-based repair center in Los Angeles in Q1 2026. We will announce the specific contact person and detailed support information closer to that date to ensure our US customers are well taken care of.

  3. Regarding Pre-record:
    Great news—Pre-record is already implemented! We currently support a 2.5s pre-record . You can read more about this feature and our progress in our latest update post here:
    https://community.pixboom.com/t/ks-update-1-sprinting-towards-mass-production-quieter-tougher-and-a-few-surprises/512

Hope this helps! Let us know if you have any other questions.

1 Like
165

Thank you for those answers. I look forward to testing some more footage once you have removed the FPN.